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AccountPLUS renewals

How to renew an AccountPLUS license

Renewals are activated from inside the installed AccountPLUS platform. This page explains the renewal steps, the available renewal terms, the support options if a customer needs help renewing or validating a license, and the continuity commitments around read-only access and cloud data retention.

Renewals

Renewals are started from within the installed platform

The public website explains how renewals work, but it does not expose a public renewal checkout. Existing customers should use Renew Now inside AccountPLUS so the renewal page can load with the serial number and customer details already supplied.

  • Open Renew Now from inside the installed AccountPLUS platform.
  • Review the renewal pricing shown for your current license.
  • Complete payment from the private renewal page that opens with the install details pre-filled.
  • After payment, use Validate License inside the platform.
  • If needed, call us and we can process a manual renewal over the phone and ask you to validate while you are on the call.
Renewal terms

Available renewal pricing

These are the standard renewal terms for AccountPLUS Core ++. Existing customer contracts may have locked pricing. The installed platform will load the correct renewal context automatically when the customer starts from Renew Now.

Renewal

Weekly

AUD 13.95

Available when renewing an existing AccountPLUS Core ++ license.

Renewal

Monthly

AUD 39.90

Available when renewing an existing AccountPLUS Core ++ license.

Renewal

Annual

AUD 359.95

Available when renewing an existing AccountPLUS Core ++ license.

Support option

Need help renewing?

We can assist over the phone, issue a payment link or manual renewal, and then ask the customer to use Validate License inside the platform.

Continuity promise

Your data stays yours

Even when a subscription expires, our service model is built around continuity rather than lockout.

  • We normally provide read-only access while the data remains in the system.
  • Cloud-hosted data is retained for up to 18 months after cancellation or lapse.
  • Before permanent deletion, we notify the authorised email on file and provide a secure way to obtain a backup or export.
Service commitment

Price for Life promise

Your promotional rate stays protected while the subscription remains active and in good standing.

  • Short payment delays within the published grace period will not affect your rate.
  • The grace period is the lesser of 4 consecutive billing periods or 120 days.
  • If the account is cancelled or lapses beyond that period, the promotional rate ends and reactivation is at current pricing unless agreed otherwise in writing.
Service commitment

Your data stays yours

We position AccountPLUS around continuity, not lockout.

  • We normally provide read-only access when a subscription becomes inactive.
  • Read-only access covers viewing, printing, export, and support continuity while write actions are paused.
  • This applies while the data remains available in our systems and subject to normal system availability.
Cloud protection

18-month cloud retention

For cloud-hosted services, inactive data is retained for up to 18 months before deletion.

  • Before permanent deletion, we notify the authorised email on file.
  • We provide a secure way to obtain a backup or export.
  • After that retention period, hosted data and backups may be deleted unless law requires longer retention.
What customers do

Simple renewal process

Customers open Renew Now inside the platform, choose a renewal term, complete payment on the private renewal page, then return and validate the license.

  1. Open Renew Now inside the installed platform.
  2. Choose Weekly, Monthly, or Annual renewal.
  3. Complete payment on the private renewal page.
  4. Return to the platform and click Validate License.

Public visitors cannot start a renewal checkout from this page.

Need a new system?

Starting for the first time?

New customers should use the first-time sign-on page, which shows the setup fee, the included first monthly license, and the future renewal cycle choices.

Start using AccountPLUS